Privacy policy.

TorcSteel Privacy Policy

Last updated: October 2025

TorcSteel respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and store personal information obtained through our website, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Information We Collect

When you contact us through our website or online forms, we may collect:

  • Your name, email address, phone number, and company details

  • Project or enquiry details you choose to share

We may also collect analytical data (such as site usage statistics) through cookies to improve our website performance.

 

2. How We Use Your Information

We use your personal information to:

  • Respond to your enquiry or request for information

  • Provide details about our services and capabilities

  • Improve our website and customer experience

  • Send occasional marketing or project updates (only if you have not opted out)

 

3. Marketing Communications

By submitting your details through our contact form, you agree that your email address may be stored and used to send you relevant updates from TorcSteel.
You can opt out of these communications at any time by following the unsubscribe link in any email or by contacting us directly.

 

4. Disclosure of Information

TorcSteel will not share your personal information with any third party unless:

  • It is necessary to deliver our services (e.g., email or hosting providers bound by confidentiality obligations), or

  • Required by law, regulation, or court order.

We do not sell or rent personal information to any external parties.

 

5. Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including secure servers and password-protected systems.
However, please note that no method of transmission over the internet is completely secure.

 

6. Access and Correction

You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate or outdated, by contacting us using the details below.

 

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to access, update, or remove your personal information, please contact:


Email: info@torcsteel.com.au
Address: [TorcSteel office address]

 

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.